Appointment Deposit, Cancellation &
Rescheduling Policy
At Beautélanin™, we understand that life happens. Unexpected situations, family obligations, illness, and emergencies can arise without warning. We believe in extending grace when possible and treating our clients with the same respect we hope to receive.
To reserve your appointment time, a non-refundable deposit equal to 50% of the scheduled service is required at the time of booking. Appointments are not confirmed until the deposit has been received.
Because appointment times are reserved exclusively for you, we kindly request at least 48 hours' notice for cancellations or rescheduling requests.
Cancellations made less than 48 hours before the scheduled appointment are not eligible for a refund. However, we understand that circumstances may be beyond your control. In these situations, your deposit may be applied as a credit toward a future appointment, provided that the new appointment is booked and completed within three (3) months of the original appointment date.
If an appointment is not rescheduled within the three-month period, the deposit will be forfeited.
Clients who fail to appear for their appointment without notice ("no-shows") will forfeit their deposit and may be required to pay a new deposit before scheduling future services.
We value your time and ask that you value ours. By honoring scheduled appointments and providing adequate notice when changes are necessary, you help us continue providing thoughtful, personalized care to every client we serve.
Thank you for your understanding and cooperation.
Beautélanin™ Skincare
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